Internal
business systems
1)
Customer relationship management.
2)
Enterprise resource planning.
3)
Employee information portals.
4)
Knowledge management
5)
Workflow management
6)
Document management systems
7)
Human resource management
8)
Process control
9)
Internal transaction processing
Enterprise
communication and collaboration
E-mail
1)
Voice mail
2)
Discussion forums
3)
Chat systems
4)
Data conferencing
5)
Collaborative work systems
Electronic
commerce
1)Business-to-business electronic commerce or
business-to-consumer electronic commerce
2)
Electronic funds transfer
3)
Supply chain management
4)
E-marketing
5) Online
transaction processing
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