Job Specification

The job specification states the minimum acceptable qualifications that the incumbent must possess to perform the job successfully

Job specification is a statement of the minimum acceptable human qualities necessary to perform a job properly it is a standard of personnel and designates the qualities required for acceptable performance.

A Job Specification should include
Physical characteristics, which include health, strength, endurance, age, height, weight, vision, voice, eye, hand and foot co-ordination, etc

Psychological and social characteristics such as emotional stability, flexibility, decision making ability, analytical view, mental ability, pleasing manners, initiative, conversational ability etc.

Mental Characteristics such as general intelligence, memory, judgment, ability to concentrate, foresight etc.


Personal Characteristics such as gender, education, family background, job experience, hobbies, extracurricular activities etc.

Job Description

Job Description is a written record of the duties, responsibilities and requirements of a particular job. It is concerned with the job itself and not with the job holders. It is a statement describing the job in such terms as its title, location, duties, working conditions and hazards.

Elements
Job identification
The job title, alterative title, department, division, and plant and code number of the job

Job summary
The contents of the jobs in terms of activities or tasks performed.
        
Duties and Responsibilities
1)   It describes the duties to be performed along with frequency of each major duty
2)   Primary, secondary and other duties to be performed
3)  Responsibilities concerning custody of money, supervision and training of staff etc. are also described

Supervision
Under it is given number of persons to be supervised along with their job titles, and the extent of supervision involved –general, intermediate or close supervision.

Relation to Other Jobs
1)   It describes the vertical and horizontal relationships f work flow.
2)   It also indicates to whom the jobholder will report and who will report to him. It gives an idea of channels of promotion.

Working Conditions
The working environment in terms of heat, light, noise, dust and fumes etc, the job hazards and possibility of their occurrence and working conditions should also be described.

Social Environment
1)   It specifies the social conditions under which the work will be performed.
2)  In this part the size of work group, interpersonal interactions required to perform the job and development facilities are mentioned

Job Analysis

Manpower planning is concerned with determination of quantitative and qualitative requirements of manpower for the organization

Determination of manpower requirements is one of the most important problems in manpower planning

Job analysis and job design, provide this knowledge.

Uses of Job Analysis
Achievement of Goals
Weather and Davis have stated, “Jobs are at the core of every organization’s productivity, if they are designed well and done right, the organization makes progress towards its objectives. Otherwise, productivity suffers, profits fall, and the organization is less able to meet the demands of society, customer, employees, and other with a stake in its success.”

Organizational Design
Job analysis will be useful in classifying the jobs and the interrelationships among the jobs. On the basis of information obtained through job analysis, sound decisions regarding hierarchical positions and functional differentiation can be taken and this will improve operational efficiency.

Organization and Manpower Planning
It is helpful in organization planning, for it defines labour in concrete terms and co-ordinates the activities of the work force, and clearly divides duties and responsibilities.

Recruitment and Selection
Job analysis provides you with information on what the job entails and what human requirements are required to carry out these activities. This information is the basis on which you decide what sort of people to recruit and hire. 

Placement and Orientation
Job analysis helps in matching the job requirements with the abilities, interests and aptitudes of people. Jobs will be assigned to persons on the basis of suitability for the job. The orientation programme will help the employee in learning the activities and understanding duties that are required to perform a given job more effectively.

Employee Training and Management Development
Job analysis provides the necessary information to the management of training and development programmes. It helps in to determine the content and subject matter of in training courses. It also helps in checking application information, interviewing test results and in checking references

Job Evaluation and Compensation
Job evaluation is the process of determining the relative worth of different jobs in an organization with a view to link compensation, both basic and supplementary, with the worth of the jobs. The worth of a job is determined on the basis of job characteristics and job holder characteristics. Job analysis provides both in the forms of job description and job specification.

Performance Appraisal
Performance appraisal involves comparing each employee’s actual performance with his or her desired performance. Through job analysis industrial engineers and other experts determine standards to be achieved and specific activities to be performed.

Health and Safety
It provides an opportunity for identifying hazardous conditions and unhealthy environmental factors so that corrective measures may be taken to minimize and avoid the possibility of accidents.

Methods for Collecting Job analysis data
Participant Diary/Logs
Workers can be to keep participant diary/long or lists of things they do during the day. For every activity he or she engages in, the employee records the activity (along with the time) in a log. This can provide you with a very comprehensive picture of the job, especially when it’s supplemented with subsequent interviews with the worker and his or her supervisor.

Interview
There are three types of interviews you can use to collect job analysis data: individual interviews with each employee; group interviews with groups of employees having the same job; and supervisor interviews with one or more supervisors who are thoroughly knowledgeable about the job being analyzed.

Critical Incidents
In this method, job holders are asked to describe incidents concerning the job on the basis of their past experience. The incidents so collected are analyzed and classified according to the job areas they describe, A fairly picture of actual job requirements can be obtained by distinguishing between effective and ineffective behaviors of workers on the job. However, this method is time consuming. The analyst requires a high degree of skill to analyze the contents of descriptions given by workers.

Technical Conference Method
This method utilizes supervisors with extensive knowledge of the job. Here, specific characteristics of a job are obtained from the “experts.” Although it is a good data gathering method, it often overlooks the incumbent worker’s perception about what they do on their job.

Job Performance
Under this method, the job analyst actually performs the job under study to get first-hand experience of the actual tasks, and physical and social demands of the job. This method can be used only for jobs where skill requirements are low and can be learnt quickly and easily. This is a time-consuming method and is not appropriate for jobs requiring extensive training.

Functional Job Analysis
Functional job analysis (FJA) is employee- oriented analytical approach of job analysis. This approach attempts to describe the whole person on the job.
1)   The extent to which specific instruction are necessary to perform the task
2)   The extent to which reasoning and judgment are required to perform the task
3)   The mathematical ability required to perform the task and
4)   The verbal and language facilities required to perform the task.

Observation Method
Using this method, a job analyst watches employees directly on the job. Observations are made on various tasks, activities, the pace at which tasks are carried out, and the way different activities are performed. This method is suitable for jobs that involve manual, standardized, and short job cycle activities..

Questionnaires
The method is usually employed by engineering consultants. Properly drafted questionnaires are sent out to job-holders for completion and are returned to supervisors. However, the information received is often unorganized and incoherent. The idea in issuing questionnaire is to elicit the necessary information from job –holders so that any error may first be discussed with the employee and, after corrections, may be submitted to the job analyst.

Motivation theory of X and Y

Prof Douglas Mc Gregors Has Introduced two theory s in his famous book “The Human Side Enterprise ”. They Are Called X and Y Theory

X Theory
This Theory Is Based On Papa Knows Best, in other words a mangers has the knowledge and excludes workers forms decision making process a manger has authority or power to take decision . The workers should follows the manger takes . This theory the traditional theory of human behavior

Y theory
Y theory is just opposite to X theory, so X theory is considered as traditional theory and y theory is considered as modern theory. Y theory enterprise the importance of workers in the accomplishment of enterprise objectives.

Power

Power is the basic energy needed to accomplish tasks by mobilizing support of people. It is the capacity to translate intention into reality and sustain it. As a basic source of energy power revitalizes the  human system by realizing initiatives and directing them towards purposeful action at individual and organizational level.

Sources of power
Power is the ability to exert influence in the organization beyond authority, which is derived from position. The supervisor’s personal power could include job knowledge, personal influence, inter personal skills, and ability to get results, empathetic ability, persuasive ability, and physical strength.

Identify sources of power
1)   Legitimate
2)   Coercive
3)   Reward

Identify sources of power
1)   Expert
2)   Referent
3)    Information

Psychosexual Stages

Freud’s five stages of personality development, each associated with a particular erogenous zone

Fixation - an attempt to achieve pleasure as an adult in ways that are equivalent to how it way achieved in these stages

Oral Stage (birth - 1 year)
1)   Mouth is associated with sexual pleasure
2)   Weaning a child can lead to fixation if not handled correctly
3)   Fixation can lead to oral activities in adulthood

Anal Stage (1 - 3 years)
1)   Anus is associated with pleasure
2)   Toilet training can lead to fixation if not handled correctly
3)   Fixation can lead to anal retentive or expulsive behaviors in adulthood

Phallic Stage (3 - 5 years)
1)   Focus of pleasure shifts to the genitals
2)   Oedipus or Electra complex can occur
3)   Fixation can lead to excessive masculinity in males and the need for attention or domination in females

Latency Stage (5 - puberty)
1)   Sexuality is repressed
2)   Children participate in hobbies, school and same-sex friendships

Genital Stage (puberty on)
1)   Sexual feelings re-emerge and are oriented toward others
2)  Healthy adults find pleasure in love and work, fixated adults have their energy tied up in earlier stages

Personality

A person’s general style of interacting with the world.

People differ from one another in ways that are relatively consistent over time and place.

Psychoanalytic Approach: Freudian Psychoanalysis and Post-Freudian Theories.

Psychoanalytic Approach
1)   Developed by Sigmund Freud
2)   Psychoanalysis is both an approach to therapy and a theory of personality
3)   Emphasizes unconscious motivation - the main causes of behavior lie buried in the unconscious mind

Ego
Rational mediating dimension of personality

Superego
Moralistic, judgmental, perfectionist dimension of personality

Id
Irrational, illogical, impulsive dimension of personality

Conscious
1.   Information in your immediate awareness.
2.   all things we are aware of at any given moment

 Preconscious
1.   Information which can easily be made conscious.
2.   everything that can, with a little effort, be brought into consciousness

Unconscious
1.   Thoughts, feelings, urges and other information that is difficult to bring to conscious awareness.
2.   inaccessible warehouse of anxiety-producing thoughts and drives

Psychoanalytic Divisions of the Mind
Id - instinctual drives present at birth
1.   does not distinguish between reality and fantasy
2.   operates according to the pleasure principle
Ego - develops out of the id in infancy
1.   understands reality and logic
2.   mediator between id and superego
Superego
1.   internalization of society’s moral standards
2.   responsible for guilt

Defense Mechanisms
1.   Unconscious mental processes employed by the ego to reduce anxiety
2.   Repression - keeping anxiety-producing thoughts out of the conscious mind
3.   Reaction formation - replacing an unacceptable wish with its opposite
4.   Displacement - when a drive directed to one activity by the id is redirected to a more acceptable activity by the ego
5.   Sublimation - displacement to activities that are valued by society
6.   Projection - reducing anxiety by attributing unacceptable impulses to someone else
7.   Rationalization - reasoning away anxiety-producing thoughts
8.   Regression - retreating to a mode of behavior characteristic of an earlier stage of development

Personality Assessment
Clinical Interview
Objective Tests
1.   MMPI
2.   Myers-Briggs
Projective Tests
1.   Rorschach Ink Blots
2.      Thematic Apperception Test