Anything
offered to a market for attention, acquisition, use, or consumption that might
satisfy a need or want.
Product
is the first and most important element of the marketing mix.
Marketing-mix
planning begins with formulating an offering to meet target customers needs or
wants.
The
customer will judge the offering by three basic elements:
1)
Product features and quality,
2)
Services mix and quality and Price
Types of Consumer Products
Convenience
1)
Frequent purchases bought with minimal
buying effort and little comparison shopping
2)
Low price
3)
Widespread distribution
4)
Mass promotion by producer
Shopping
1)
Less frequent purchases requiring more
shopping effort and price, quality, and style comparisons.
2)
Higher than convenience good pricing
3)
Selective distribution in fewer outlets
4)
Advertising and personal selling by
producer and reseller
Specialty
1)
Strong brand preference and loyalty,
requires special purchase effort, little brand comparisons, and low price
sensitivity
2)
High price
3)
Exclusive distribution
4)
Carefully targeted promotion by producers
and resellers
Unsought
1)
Little product awareness and knowledge (or
if aware, sometimes negative interest)
2)
Pricing varies
3)
Distribution varies
4) Aggressive
advertising and personal selling by producers and resellers.
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